The shipping fee is calculated by the total weight of your parcel
We are mostly using SKYNET or POS LAJU
– West Malaysia (Peninsular Malaysia): RM 8 flat rate.
– East Malaysia (Sabah & Sarawak): Within the 1st kilogram: RM 15.00, if above, extra fee will be added.
Note: We only using Post Laju courier service ship to East Malaysia
In the event of goods failed to be delivered due to wrong or incomplete information on address, contact number or name of the person to contact, we will notify you in person.
Goods will be returned and order will be cancelled if we are unable to get in touch with you within 3 days.
The balance after deduction of return shipping fee will be refunded to you.
．Ready-stock items will be shipped out approximately 1 to 3 working days after online payment is confirmed, you will receive the parcel within 1-3 working days (WM) / 3-5 working days (EM), depending on your area and the delivery methods.
．Pre-order items will be shipped out approximately 2 to 3 weeks working days after online payment is confirmed, once item arrive and pack by our team, you will receive the parcel within 1-3 working days (WM) / 3-5 working days (EM), depending on your area and the delivery methods.
(In the event of uncertain shipping time due to certain promotion (Eg. Pre-order sale), we will notify you.)
．Please note that orders with the combination of ready stock and pre-order items will be shipped together once the pre-order stock has arrived.
．Shipping may be delayed during holiday season or force majeure events. In the cases when the items are in supply shortage or are defective, we will keep you updated.
Thus, please make sure you enter your email address and contact number correctly.